Ajax loader please wait  Loading... Please wait...

Contact Us

 

banner-kawaii-characters.jpg

Address:

 
Cutesykink Limited
88 West Street
Portchester
Hampshire
PO16 9UQ
United Kingdom
 
phone-pusheen.jpg Telephone: +44 (0)2392 373112
 
 
 
 
 email-pusheen.jpg
Email for product enquiries: info@cutesykink.co.uk
 

 

 

Returns info: please visit returns page /returns/

Telephone Opening times: the line is often not manned all day and we pick up calls Monday to Friday 10am to 5pm only.

When the shop is open it is often difficult to answer the phone so please leave a message with order number and telephone number or we cannot call back. If we are busy packing parcels we may also miss call. We try to return calls with 24 hours Monday to Friday only. Your calls are important to us, but we are a small business and do not have dedicated phone staff. 

A message with no telephone number cannot be returned - it is important to leave your contact number. 

Website open 24/7

pusheen-shopping.jpg Shop now open  88 West Street, Portchester, Fareham, Hampshire, PO16 9UQ

 

 

Our retail shop above is open 10.00am - 5.00pm Saturday only.

 Due to busy online sells rest of the week is appointment only. Please call or better still email us to arrange. 

What do notifications mean...

Awaiting payment: Payment has yet to be cleared through card provider or Paypal. 

Awaiting fulfillment: Your order has been successfully paid for and awaiting final stock checks. 

Awaiting shipment: We are preparing your order to be shipped. 

Completed: Your order has been packed and awaiting collection from Royal Mail or courier (depending on size or weight). We have collections for overseas post once or twice a week only. (All outside UK orders). Royal Mail collections for UK post are once a day, Monday to Friday only.

Shipped: Order has been dispatched and now with delivery company. If insured or tracked mail has been chosen, tracking number will be available if you log on to your account. 

Cancelled/declined: If your card, for security reasons etc, has been declined your order will be marked as cancelled or declined and not shipped. 

 

 


   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Details:
*  Captcha Check:

Please copy the characters from the image into the text field below. Doing this helps us prevent automated submissions.